Vendor Management
We source, vet and schedule the trades your building depends on, and hold every one of them to the same standard.
Services
Work Order Management
Every request is logged, assigned, tracked and closed out, so you always know what is open and what is done.
Leaks, lights, thermostats, broken chairs. Requests arrive all day from every direction. We give them one front door and see each one through to sign-off.
What’s included
Work Order Management, covered from start to finish
- One place to submit every request
- Priority levels and response targets
- Assignment to technicians, crews or vendors
- Status updates from request to completion
- Photo sign-off when the work is done
- Reports on volume, response times and cost
Why it matters
Why work order management matters
When requests arrive by text, email, hallway conversation and voicemail, some inevitably get lost. Tenants repeat themselves, small problems grow, and nobody can say how long repairs actually take.
We log every request in one place, set a priority, assign the right person and track it to completion. You can see what is open at any time, and the history shows where your maintenance time and money go.
FAQ
Work Order Management: common questions
A work order is the record of a maintenance or service task: what needs doing, where, how urgent it is, who is assigned and when it was completed.
Requests can come in by phone or email. Each one is logged as a work order the moment it arrives, so nothing depends on memory.
Regular reports on the number of requests, how quickly they were handled, what is still open and what the work cost.
Work order #1042High
Leaking faucet
Floor 3 · Restroom B
- Requested9:12 AMReported by tenant
- Assigned9:20 AMPlumbing vendor dispatched
- Completed11:05 AMCartridge replaced, photo attached
- Inspected2:30 PMChecked by supervisor
Closed after inspection
How work gets done
Every job has a request, a fix and a sign-off
Whether it is a dripping faucet or a floor refresh, every request follows the same four steps, so nothing slips through the cracks.
Request
You or your tenants report an issue by phone or email. It is logged the moment it arrives.
Assign
We set the priority and send the right technician, crew or vendor.
Complete
The work gets done and documented with notes and photos.
Inspect
A supervisor checks the result against the standard before the job is closed.
More services
Add what your building needs
Janitorial & Custodian Services
Nightly crews and day porters who keep offices, restrooms and common areas clean, stocked and presentable.
Office Interior Design
Space planning, finishes and furniture for offices that work better for the people in them.
Free quote
Get a quote for work order management
Tell us about your building. We’ll walk the site and send a written proposal at no cost.